Course

HOW TO KEEP YOUR BEST NAIL TECHNICIANS

By KnowLay

Transform your salon into a place where top nail technicians want to stay. Discover essential strategies to build strong relationships and create a supportive work environment.

Syllabus

Curriculum

31 chapters31 lessons3h 4m

    • People rarely leave a salon.Video6m
    • Why They Leave Versus Why They StayVideo6m
    • What It Truly Costs to Lose a Good TechnicianVideo6m
    • Take Your Salon's Retention TemperatureVideo6m
    • Why Good People Really LeaveVideo6m
    • Why Good Technicians Actually LeaveVideo6m
    • The Stages From Happy to GoneVideo6m
    • The Early Signs a Technician Is DriftingVideo6m
    • Ignoring the Signs Versus Acting EarlyVideo6m
    • By the time a good person hands in their noticeVideo6m
    • Build the Bonds That HoldVideo6m
    • What Makes a Technician Want to StayVideo6m
    • The Quiet Power of Feeling ValuedVideo6m
    • From Outsider to Part of the FamilyVideo6m
    • Taken for Granted Versus Genuinely ValuedVideo6m
    • Pay keeps a person at their station.Video6m
    • Lead So They Never Want to LeaveVideo6m
    • Talk to People Before They LeaveVideo6m
    • Fixing the Real Causes of TurnoverVideo6m
    • Reacting to Resignations Versus Preventing ThemVideo6m
    • You do not keep good people by chasing them whenVideo6m
    • Retention Mistakes That Push People OutVideo6m
    • Turning a Drifting Person Back Into a StarVideo6m
    • Your First Steps to Strengthen RetentionVideo6m
    • Signs Your Retention Is StrongVideo6m
    • Reduce the Push, Build the PullVideo6m
    • Principles to Carry Into Every DayVideo6m
    • Make your people feel valuedVideo6m
    • TestQuiz