Course

MASTERING THE FIRST DISCOVERY CALL

By KnowLay

Transform your approach to initial client conversations. Build trust and understanding in the first discovery call to set the stage for successful consulting.

Syllabus

Curriculum

27 chapters27 lessons2h 23m

    • First Calls Set The ToneVideo5m
    • Discovery Starts With ListeningVideo5m
    • What A Good Call NeedsVideo5m
    • Being Helpful Within Your RoleVideo5m
    • Discovery Call Learning GoalsVideo5m
    • Prepare Before The CallVideo5m
    • Build Genuine RapportVideo5m
    • Listen More Than You TalkVideo6m
    • Ask Open QuestionsVideo6m
    • Learn Goals And SituationVideo5m
    • Set A Respectful ToneVideo7m
    • Explain Your Role And LimitsVideo6m
    • Every Call Builds TrustVideo6m
    • Listen Or PitchVideo5m
    • Explore Or AssumeVideo5m
    • Myths And Risk SignalsVideo6m
    • Educate Then ReferVideo6m
    • Four Pillars Of DiscoveryVideo5m
    • Mateo Leads With CareVideo6m
    • Habits For Leading A Great CallVideo5m
    • Discovery Call ConceptsVideo6m
    • Curiosity Has A BoundaryVideo6m
    • Discovery Call In ReviewVideo4m
    • Well Done TodayVideo6m
    • TestQuiz